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DSLR Pros Authorized Dealer
DJI’s Matrice 300 RTK is a highly advanced UAV capable of centimeter-level precision, long flight times, multiple payload configurations, and much more. Regular maintenance is required to ensure that this powerful drone is operating properly. By using DSLRPros’ Silver Star Maintenance Plan, your Matrice 300 RTK will be inspected, maintained, and cleaned before being returned to you. This process ensures that your craft is functioning at its peak capabilities.
Maintenance and inspection include FPV camera calibration, compass, and IMU calibration; frame inspection, motor inspection. and cleaning; and much more. After your craft has been checked and cleaned by our trained technicians, it is taken for a full flight and picture test. After your M300 has passed testing and inspection, it is shipped back to you so that you can fly with confidence.
Use the DSLRPros Silver Star Maintenance Plan to extend the life of your Matrice 300 RTK and protect your investment.
*Turn Around Time Subject To Change
We do not fix water damage or flyaway units.
Please do not ship us damaged lipo batteries.
Customers will be charged a disposal fee of $25 per damaged battery.
DSLRPros cannot be held responsible for any future issues or parts that may fail.
Remote Controllers and Gimbals cameras are not repairable with this service. We can only replace the gimbal camera units and remote controllers.
We DO NOT accept outside parts or parts provided by customers.
Any modified remotes will not be used for our final test flight. We will also not be held liable for any crashes.
Any approved or pre-approved repair service is non-refundable.
By sending DSLRPros your craft for service and repairs, you pre-approve a charge of up to $400 for repairs without additional authorization. Any repairs that will cost over $400 dollars will need to be approved by the customer.
If the customer decides they do not want their drone repaired after a diagnosis, the service fee will be adjusted as follows:
The final repair balance must be paid by the customer within 14 days of completing the repair.
If the repair invoice is not paid, within 14 days, the product will be considered abandoned. We reserve the right to maintain possession of abandoned products and will not be able to refund the service fee.
Once a repaired product is shipped back and received by the customer, all claims must be made within 7 days of receiving the item.
Please click to download our Repair Service Form. For a quick and painless repair, please read and complete the form before including it in the box with your broken drone.