Privacy Policy
Registration Information
We ask for basic personal information when you create an account. Apart from asking for your First and Last Name, we ask you to supply an email address and a valid password.
Payment Information
When you purchase products from us, we collect your full name, your shipping and billing address, your phone number and your credit card, bank or PayPal information.
We use your personal information and address to fulfill your order. We do not process or store your credit card or PayPal information, but our third-party payment processors do.
Transactional Information
Whenever you purchase products from us, we collect information about your transactions such as the date and time of purchase, the products you purchased and the amount charged.
We use this information primarily for business analytics and, in some instances, to segment and personalize the marketing emails we send. Please note that receiving marketing emails from us is entirely optional and is something you can opt-out from at any time by sending us an email or clicking on the “Unsubscribe” link included on all marketing emails.
Usage Information
Our site uses third party tracking technologies to function properly. These technologies capture information about how you use our site including:
Browser and device data, such as IP address, device type, operating system and internet browser, screen resolution, operating system name and version, language, plug-ins and add-ons.
Usage data such as time spent on the site, pages visited, links clicked and the sites that referred you to ours are similarly captured.
We may receive information related to your online activity on other sites and apps across your devices from third party advertising partners like Google and Facebook. The information we receive from these partners does not include personally-identifiable information nor do they contain details on your browsing history outside our site. They are used exclusively for the purpose of being able to serve more relevant advertising to our website and to measure the efficiency of our advertising campaigns.
You can control the way Facebook and Google uses your data to serve advertising to you via the links below:
We use Google Analytics on our site to help us analyze how users interact with the site and diagnose potential technical issues.
How we use cookies
Cookies are small files stored on your browser or device which can be in the form of a.) session cookies (cookies which expire once you exit your browser) or persistent cookies (which stay on your browser for a predefined period of time or until you delete them). These cookies contain information related to your website preferences and browsing history. These cookies help us identify you as you interact with our site.
Cookies may be placed by the site you are visiting (“first-party cookies”) or by other companies (“third-party cookies”). For example, we use first-party cookies to keep you logged in to our site or to conveniently remember the contents of your shopping cart for when you return. We also integrate third-party analytics cookies like Google Analytics and MixPanel onto our websites to help us understand how you are using our site. We use this data to make informed decisions on how to make our site better.
We also use other technologies that work similar to cookies. For instance, we use tags to collect information about your browser or device and these tags can set cookies.
We use cookies for a multitude of reasons, like collecting data to improve your experience on our site and to gain visibility in regards to which products and content are the most popular.
The cookies, in general, will fall into one or more of the following categories:
| CATEGORY | HOW WE USE THESE COOKIES |
| Essential |
These cookies are critical for our sites to function properly. Some of the site’s functionality like keeping you logged in to your account or retaining the contents of your shopping cart rely on these cookies and may not work if disabled. |
| Security |
We use these cookies to help track and mitigate potential security risks. |
| Preferences |
We use these cookies to retain information about your settings and preferences, such as language and location, when you use our Services. |
| Analytics |
We use these cookies to better understand how you interact with our site and its content. We also use this data for business analytics like determining what our most popular products are. |
| Advertising |
We and our advertising partners use these cookies to display more relevant advertisements to visitors of our site and to track the efficiency and effectiveness of our advertising campaigns both on our site and on other sites. We partner with the following platforms who individually provide facilities that allow you to control the advertising they serve to you: Google: https://adssettings.google.com/authenticated |
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Our Email Marketing platform uses tracking tags which also places cookies on your browser when you click a link from marketing and transactional emails we send out. These cookies may track your behavior within our site such as logging the pages you visit and the products you browse and tracking your purchase history. We use this information to personalize the emails we send to you and make them more relevant. We only send you marketing emails when you explicitly opt in to our email marketing program. You can opt-out of these marketing emails at any given time by clicking on the unsubscribe link found on all marketing emails we send. You can also send us a request to remove all data tracked by our email marketing platform by sending us an email. |
Device Information
We may collect certain information about your device, such as its IP address, browser or client application information, language preference, operating system and application version, device type and ID, and device model and manufacturer.
We do not sell or rent personal information
We do not, under any circumstances, sell any of the data we collect from you to third parties.
Registration Information
When you register for an account, we ask you for some basic personal data. In addition to your First and Last Name, we also need your email address and a strong password.
Payment Information
We collect your full name, shipping and billing addresses, phone number, credit card, bank, and PayPal information when you purchase anything from us.
Your location and personal data are used to fulfill your purchase request. Your credit card or PayPal information, however, is handled by our third-party payment processors and is not handled or stored by us.
Transactional Information
We keep records of every transaction you have with us, including the date, time, items purchased, and total amount charged.
In addition to segmenting and personalizing the marketing emails we send, we occasionally use this data for business analytics. Please be aware that signing up to receive marketing emails from us is completely voluntary, and you can opt out at any time by emailing us or clicking the "Unsubscribe" link present in every marketing email.
Usage Information
We use third-party tracking technology to collect information about how you use our site such as the type of device, IP address, operating system, internet browser, screen resolution, operating system name and version, language, and any plug-ins or add-ons.
Additionally, we collect usage information, including the length of your visit, the pages you accessed, the links you clicked, and the websites that referred you to our site.
Google and Facebook, among other third-party advertising partners, may supply us with data on your online activity across various websites and apps on all your devices. This information does not contain any personally identifiable information or reveal your browsing history beyond our website. Its only function is to help us provide more targeted advertising on our website and to gauge the success of our advertising campaigns.
If you wish to regulate how Facebook and Google use your data for advertising, you can follow these links:
Additionally, we employ Google Analytics to examine user behavior and troubleshoot technical issues on our website.
How we use cookies
Cookies hold data about your website choices and surfing patterns. These are tiny files that are kept on your browser or device.
They come in two varieties: session cookies (which expire when you close your browser) and permanent cookies (which stay on your browser for a predefined period of time or until you delete them). While you use our site, these cookies assist us in recognizing you.
First-party and third-party cookies may both be put by the website you are now viewing. For instance, we utilize first-party cookies to make it easy to remember the items in your shopping basket for future visits or to keep you logged in to our site. To better understand how you use our websites, we also incorporate third-party analytics cookies like Google Analytics and MixPanel. We use this information to influence our judgments on how to improve our website.
Moreover, we employ additional cookie-like technologies. For instance, we utilize tags that have the ability to set cookies to gather data about your browser or device.
We use cookies for a variety of purposes, including data collection to enhance your visit to our site and to identify the most popular items and content.
In general, cookies, will fall into one or more of these categories:
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CATEGORY |
HOW WE USE THESE COOKIES |
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Essential |
The cookies are essential for the proper functioning of our sites. Certain features of the site, such as maintaining your login status or preserving the items in your shopping cart, depend on these cookies, and they may not operate correctly if they are disabled. |
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Security |
These cookies aid in monitoring and reducing potential security concerns. |
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Preferences |
These cookies enable us to recall your preferences and settings, such as your language and location. |
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Analytics |
These cookies are utilized to enhance our understanding of your interactions with our site and its content. Furthermore, we employ this data for business analytics, such as identifying our most popular products. |
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Advertising |
These cookies are used by us and our advertising partners to show visitors to our site more relevant adverts and to monitor the efficiency and success of our advertising campaigns on both our own and other websites. The platforms below are partners with us, and each of them has tools that let you manage the ads they show you: Google: https://adssettings.google.com/authenticated Facebook: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen |
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When you click on a link from our marketing or transactional emails, our Email Marketing platform uses tracking tags that place cookies on your browser. These cookies can track your activity on our site, including the pages you visit, the products you view, and your purchase history. We utilize this information to personalize the emails we send you and ensure their relevance. Please be aware that we will only send you marketing emails if you have specifically opted in to our email marketing program. If you wish to stop receiving marketing emails, you can unsubscribe at any time by clicking on the unsubscribe link included in all marketing emails. Additionally, if you want us to delete all data tracked by our email marketing platform, you can send us a request via email. |
Device Information
We might gather specific details about your device, such as its IP address, language preference, browser or client application information, operating system and application version, device type and ID, as well as device model and manufacturer.
We do not sell or rent personal information
We never, ever sell the information we get about you to any parties.
Analytics, Purchasing and Advertising |
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The platforms that we now use for analytics and advertising are as follows. By choosing from the choices listed below, you can decline them. Choose "Disabled" in the options box below to disable Google Ads. You must navigate to the privacy settings for your account on the relevant websites for Facebook and Linkedin. For further details, click the links. Please refer to the option to unsubscribe below if you have already signed up for our newsletter.
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Analytics, Purchasing and Advertising |
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These are our analytics and advertising platforms that we are currently using. You can opt-out of these by selecting from the options below. You can opt-out of Google Ads by selecting "Disabled" on the options box below. For Facebook and Linkedin, you would need to go through your account privacy settings on their respective websites. Click on the links for more information. If you are subscribed to our newsletter, please refer to our unsubscription option below.
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Data Deletion Request |
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You can send a data deletion request by filling up the form below.
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