Shipping policy

Effortless Shipping Designed for You

At DSLRPros, we prioritize a seamless shipping experience for our customers. Whether you're ordering cutting-edge drone technology for agriculture, public safety, or industrial applications, we ensure your items are shipped promptly and securely. Below are the details of our shipping policies.

Domestic Shipping Policy

Fast and Painless Shipping

  • All orders placed Monday through Thursday ship within 24 hours.
  • Orders placed on Fridays will ship the following business day.
  • Weekend orders will ship on the next available business day (Monday).

Free Shipping Offer

  • Enjoy free shipping on orders of $199 or more (pre-tax).
  • Free shipping applies exclusively to orders within the 48 contiguous United States. Unfortunately, this excludes Alaska, Hawaii, and other U.S. territories.
  • Orders eligible for free shipping will be sent via USPS, UPS, or FedEx Ground, depending on the most efficient and cost-effective method.

Shipping Upgrades
Need your order faster? Expedited options like Overnight Shipping or 2nd Day Air are available at their standard rates. Upgrade to meet urgent deadlines or time-sensitive needs.

Address Verification for Secure Delivery
To ensure a secure transaction, orders shipped to an address other than your billing address may require additional verification. This may impact the 24-hour shipping window.

Order Tracking Made Easy
Once your order ships, you’ll receive a tracking number via email. Use this to monitor your package’s journey from our warehouse to your doorstep.

International Shipping Policy

We Ship Worldwide
DSLRPros is proud to serve customers globally, offering competitive shipping rates tailored to your specific needs. Simply contact us at sales@dslrpros.com with:

  1. The items you wish to order
  2. Your full shipping address
  3. Your company name and contact details

We’ll provide you with a comprehensive quote, including shipping charges.

Secure Payment Methods for International Orders
To prevent fraud, we accept wire payments for international orders. This ensures secure processing and peace of mind.

Customs Duties and Taxes
Please note:

  1. DSLRPros will declare the full value of your order on customs forms.
  2. It is the purchaser’s responsibility to pay all customs duties, taxes, government fees, and brokerage fees.
  3. DSLRPros is not liable for additional charges or delays related to customs clearance.

Shipping Method Adjustments
For international orders, we may adjust the shipping method to ensure the safest, most reliable delivery. By placing an order, you accept the potential for delays, holds, or other issues as shipments clear customs in your country.

Plan for Customs Delays
Customs procedures vary by country, and delays can occur. We encourage international customers to anticipate these potential delays and any associated costs.

Free Shipping Terms

Minimum Order Value
To qualify for free shipping, your pre-tax order must meet or exceed $199.

Exclusions
Free shipping applies only to orders within the 48 contiguous United States. Alaska, Hawaii, U.S. territories, and international orders are excluded. We apologize for any inconvenience this may cause and appreciate your understanding.

Standard Shipping Only
Our free shipping promotion covers standard ground shipping only. Expedited shipping options, such as Overnight or 2nd Day Air, are available at full cost.

Flat Rate Shipping for Smaller Orders

For purchases under $199, a flat rate shipping fee of $7.99 applies.

This transparent pricing ensures affordable delivery for smaller items like replacement parts or accessories without hidden costs. As always, your package will be handled with care and delivered promptly by trusted shipping partners.

Sales and Service Limitations

DSLRPros reserves the right to limit sales of products or services to certain individuals, regions, or jurisdictions. This policy ensures compliance with legal and operational requirements, maintaining a reliable experience for our customers. For questions about eligibility in your area, contact our support team for assistance.

Frequently Asked Questions (FAQ) 

1. Can I expedite my shipping?
Yes, expedited shipping options like Overnight and 2nd Day Air are available at full cost. You can select your preferred shipping method during checkout.

2. Do you ship internationally?
Yes, DSLRPros ships worldwide. For international orders, we recommend contacting us at sales@dslrpros.com for a customized shipping quote and secure payment processing.

3. What happens if my package is delayed due to customs?
Customs clearance times vary by country and may cause delays. DSLRPros is not responsible for customs delays or any additional fees incurred during the process.

4. What is the free shipping threshold?
Free shipping applies to orders of $199 or more (pre-tax) within the 48 contiguous United States. This excludes Alaska, Hawaii, U.S. territories, and international orders.

5. How can I track my order?
You will receive a tracking number via email once your order ships. Use this number to monitor your package's delivery status.

Why Choose DSLRPros?

When you shop with DSLRPros, you benefit from:

  • Expert Support: Our team is available to assist with any questions about your order or products.
  • Reliable Delivery: We partner with top carriers to ensure timely and secure delivery.
  • Authorized Dealer: DSLRPros is an authorized reseller for leading drone brands, ensuring authentic products with full manufacturer warranties.