When Hurricane Ida came blowing through the U.S. East Coast in 2021, 13 people were killed in New York City, with 11 of the cases being in flooded basement apartments. Fast forward to August 2024, and now disaster response drones fly above vulnerable neighborhoods, broadcasting alerts to urge residents to evacuate if necessary. This provides more direct and – immediate warnings, and is part of the city’s efforts to enhance their safety operations. 

The NYPD is already using drones to patrol beaches, as well as inspect bridges and buildings after natural events, like the 4.8 magnitude earthquake that hit back in April. Early warnings before floods have seen more of the tech being integrated into the city’s operations, giving residents ample time to find out why is New York flooding and take measures to protect themselves.

The Role of Drones in NYC's Flood Defense

The drones, equipped with loudspeakers, are piloted across the boroughs of Queens, the Bronx, Brooklyn, and Staten Island, specifically targeting residents in basement and ground-floor apartments—those most at risk to rapid water level rises. They broadcast the critical flood warnings in multiple languages, ensuring that non-English speakers receive the same timely warnings as their English-speaking neighbors. 

In this case, the emergency messages conveyed by the drones instructed residents to prepare for immediate evacuation if necessary, emphasizing the urgency with commands like “Be prepared to leave your location” and “If flooding occurs, do not hesitate.” 

Also Read: How NYPD Drones Are Transforming Beach Safety This Summer

Lost In Translation – Challenges With The Emergency Alerts

Things didn’t go all smoothly though. One of the key problems was the accuracy of the messages, specifically with the Spanish translation of the alerts. Social media users quickly highlighted the poor quality of the Spanish pronunciation.  

Zach Iscol, the city's emergency management commissioner, acknowledged the shortcomings of the drone-delivered messages on social media platform X. He admitted that it "shouldn't have happened" and outlined that the problem was not with the translation itself but with the recording process. Iscol assured the public that steps were being taken to prevent such errors in future.

This incident underlines the importance of accuracy in emergency communications, especially in a multicultural city like New York, where about 23% of residents speak Spanish at home. So while technological solutions can offer innovative ways to reach people quickly, their effectiveness hinges on their ability to deliver clear and accurate information. 

Under Mayor Eric Adams’ administration, the use of drones for flood warnings is part of a larger suite of technological experiments that have included AI-powered scanners and robotic patrols. These initiatives are indicative of a shift towards technology-enhanced governance aimed at addressing various urban challenges, including public safety and emergency response.